FAQs

Is there a free trial for the Sensory Hero App?

Yes! You can explore the Intro and first three days of the 30-Day Challenge completely free. No payment details needed. Just create your account and dive in.

What’s included with the Sensory Hero App subscription?

You’ll get the full 30-Day “Get Sensory Confident” Challenge (with videos under 15 minutes), access to a supportive parent community, bonus trainings to understand your child’s behaviors, and the chance to ask me questions directly inside the app.

Can I cancel my Sensory Hero App subscription anytime?

Absolutely. You’re never locked in. You can cancel your monthly subscription whenever you want, no questions asked.

What’s the difference between the monthly and lifetime subscription?

The monthly plan is $29 per month. The lifetime plan is a one-time $197 payment that gives you unlimited access forever. No renewals, ever.

How do I access the Sensory Hero App after purchase?

Once you sign up, you’ll get an email with your login details. You can use the app on your computer or save it to your phone’s home screen for easy, on-the-go access.

What is the Sensory Hero Kit and who is it for?

It’s a handpicked set of sensory tools that help children build focus, calm, and confidence. Perfect for home, school, or therapy sessions.

How long will it take to receive my Sensory Hero Kit?

We usually ship within 2-3 business days. Delivery time will depend on your location, but we’ll send you tracking so you can follow your package.

Do you offer refunds or exchanges on the Sensory Hero Kit?

Yes. If you’re not completely happy, contact us within 30 days for a full refund. We want you and your child to love it.

Can the Sensory Hero Kit be used by teachers or therapists?

Absolutely! Many educators and therapists use these tools to support sensory development and regulation in their classrooms and clinics.

Are the items in the kit safe for all ages?

Most tools are ideal for children ages 3 and up. Please supervise younger children to ensure safe use.

Is the eBook “Raising Your Sensational Child” really free?

Yes! It’s my gift to you. Just sign up and you’ll be able to download it instantly.

What is the “A Parent's Guide to Childhood Meltdowns” book about?

It’s a guide to understanding your child’s meltdowns, learning what they’re communicating, and responding in ways that build calm and trust.

Can I order books outside the U.S.?

Yes! Just note that shipping rates and delivery times will vary depending on your location.

Do your books work for children without a sensory diagnosis?

Yes! The strategies can help any child who experiences big emotions, overwhelm, or sensory challenges, whether or not they have a formal diagnosis.

What age group are your products best for?

Most resources are designed for parents and caregivers of children ages 3–12, but many strategies can be adapted for younger or older kids.

Can I gift a subscription or kit to someone?

Yes! You can order the Sensory Hero Kit or a subscription as a gift, just use their email and/or shipping address at checkout.

Do you offer bulk discounts for schools or clinics?

We sure do! Contact us directly for special pricing on multiple kits or subscriptions.

What if I’m not satisfied with my purchase?

Every product comes with my 100% satisfaction guarantee. If you’re not happy within 30 days, let us know and we’ll refund your purchase.

How can I contact you if I have more questions?

You can reach me through the contact form on our website or email me directly at [email protected]. I’m always happy to help!

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